Terms of Service

This website is operated by Scentverse. Throughout the site, the terms “we”, “us” and “our” refer to Scentverse. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”).

Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the Terms, then you may not access the website or use any services.

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1. General Conditions

• By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are using this website under the supervision of a guardian.

• You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

• We reserve the right to refuse service to anyone for any reason at any time.
  

 

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2. Products & Availability

• All products displayed on Scentverse are 100% authentic and original.

• We do our best to ensure product availability, but certain items may be limited in quantity or out of stock.

• If a product you ordered is not available, we reserve the right to cancel the order and issue a full refund.

• Packaging, labeling, and design may vary depending on brand updates. Minor differences do not qualify as a defect.

 

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3. Pricing & GST

• All prices displayed are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  

• Prices are subject to change without notice. 

 

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4. Orders & Payments

• By placing an order, you agree to provide current, complete, and accurate information.

• Orders may be cancelled if inaccurate information or fraudulent activity is suspected.

• Payment must be made using methods available at checkout. We do not store your payment information — all transactions are handled securely by third-party payment gateways.

 

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5. Shipping & Delivery

• Delivery times are estimates and may vary depending on your location and courier delays.
  

• We are not liable for delays caused by third-party logistics providers, weather, or unforeseen circumstances.

 

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6. Returns & Refunds

• Please refer to our Refund & Return Policy for full details.

• Complaints regarding damaged or incorrect products must be raised within 48 hours of delivery.
  

 

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7. Accuracy of Information

• We strive to ensure that all information (product descriptions, pricing, availability) is accurate.

• However, we do not guarantee that all information on this site is error-free.

• We reserve the right to correct any errors, inaccuracies, or omissions, and to cancel orders placed based on incorrect information.

 

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8. Disclaimer of Warranties & Limitation of Liability

• We do not guarantee that the website will be uninterrupted, timely, or error-free.

• All products are provided “as is” and “as available” without any warranties.

• In no case shall Scentverse, its Owners, employees, affiliates, or suppliers be liable for any injury, loss, or damages arising from use of our products or services.

 

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9. Governing Law

These Terms and any agreements shall be governed by and construed in accordance with the laws of India.

 

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10. Contact Us

For any questions about these Terms, please contact us at:

📧 support@scentverse.in